This ios app work with Aqumada Service Desk web-based application.
Aqumada Service Desk focus on IT supports and handlings the internal assets and also supporting routine tasks like provisioning of resources, access management etc.
This app includes all features of Helpdesk, Ticket Management, Problem Management and Change Management features.
This app will helps for monitoring/owning incidents, addressing user requests/questions and providing a communication channel between other services and service management functions and user community.